Shipping

Shipping policy 

At Sittinn Pretti, we are committed to providing you the best of the best! All orders processing time is 3-5 business days. We only ship Monday through Friday, our standard shipping is 6-15 business days. We recommend keeping these times frames in mind when placing orders. we do try our best to accommodate them immediately to ensure a faster processing time.

You can also do a Pick-Up order within 6-10 business days. This may be sooner based off of inventory stock.

Sittinn Pretti is not responsible for late shipments due to holidays, natural disasters, weather delays, or any courier delays. Orders are not processed on Saturdays, Sundays, or holidays.  

Sittinn Pretti is not responsible for any damaged, lost or stolen packages. SPis not responsible for lost or stolen packages that have a confirmed delivery to the address entered. No refunds will be issued for orders confirmed to have been delivered to the address provided in the order.

Sittinn Pretti do not ship to P.O. Boxes. If your order is submitted with a P.O. Box in the Shipping section, your order will automatically be canceled.

Some order's we will require identification to provide that the order was in fact made by the card/account owner. We will reach out for you to send in your government issued ID to fulfill your order. If your information is not verified within 48 hours we will refund you minus 3% cancellation fee.

We are not responsible for deliveries to the wrong address. It is the responsibility of the customer to ensure she or he enters their billing & shipping addresses correctly. We cannot guarantee address changes due to strict shipping security guidelines. Please be advised that any incorrect billing and/or shipping information opted by the customer will cause delays. PLEASE PROVIDE A VALID EMAIL ADDRESS AND PHONE NUMBER FOR ALL ORDERS PLACED. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the customer has entered.

If your order is already processing or has already shipped, we cannot change the address on the order. During this time, the only thing we can do is wait to see if the package is returned. If the package is returned, we will contact the customer and reship the order. The customer is responsible for all reshipping costs & handling fees.